Viewing Tracker Testimonials
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We’ve recently started using Viewing Tracker and it was a success immediately. Our Property Managers have found the time saving and efficiency noticeable already. It’s particularly handy for keeping track of tenants waiting to book in to a viewing time and for updating everyone when a property has rented. It’s great to be able to feel confident that we are capturing all enquiries and making sure everyone gets communicated with. We’ve also found it really minimizes calls or emails from tire kickers so the quality of enquiry has improved whilst the number of no shows has reduced. It’s super easy to use and we’d highly recommend giving it a go!
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Viewing tracker has been a lifesaver for our company. We have over 60 properties to rent at any one time and receive many calls and enquiries daily. Viewing Tracker has totally simplified the process of tenants booking a viewing and is saving the letting agents a lot of time each day. If you are looking to increase your teams productivity which will result in renting more properties then Viewing Tracker is a must for your business.
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Organising viewings was the one element in our business we were not able to streamline. I am saving so much time and now have spare capacity to work on my business. I might even get in a bit of extra fishing and family time! It’s easy to use for our staff and is really cost effective. Thanks a lot to Aaron and the team.
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Viewing Tracker has become an integral part of our property management business. It allows our letting agents to have control over the viewing process and allows for more efficient and effective time management. Viewing Tracker has dramatically reduced our call volumes for booking viewings. It’s a simple and easy to use interface which means that everyone, whether prospective tenants or staff, find it easy to use.
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Viewing Tracker has certainly proved to be a highly effective way to manage property viewing times with our team. Reports from our property managers are all good – they LOVE using Viewing Tracker as it saves time, and minimises those frustrating ‘no-shows’ that every property manager hates Viewing Tracker is easy to use, and tenants tell us it’s a good system from their point of view. As Viewing Tracker is compatible with Palace, and also with our text short-code system, it means less time spent answering phone call enquiries.
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We originally operated a manual system that managed our viewings. Several different companies all tried to tell us that they had the best system/software for doing this that and the next thing. So what a pleasure it was to find Viewing tracker, an online system that was not complicated for either the property managers or the tenants, one that just did exactly what it was supposed to do. The support was awesome and introduced all the team to the system when it was implemented. From the first minute it was activated tenants started booking appointments on the designated times. The comments from the property managers were “Wow this is going to save me so much time” I wish we had this long before now”. Since then it has just continued to be an invaluable asset to our business.
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Who has enough time? We were frustrated, juggling enquiries and wasting time travelling to viewings no one turned up at. Viewing Tracker has streamlined the viewing process. We have less calls and emails to deal with and more people show up. No-shows are now rare. We feel more relaxed and productive, and tenants love VT too. Highly recommend.
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Our Property Managers have only been using Viewing Tracker for a short time and we can already see the huge difference it is making. The no shows have already stopped and most enquiries are booking into existing showings meaning we are not making multiple trips out to the same property each day. The system is easy to use and it is also great help when a property has been rented letting those enquiries know straight away that it is no longer available.
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I can highly recommend Viewing Tracker as a way of decreasing the workload I carry as a Property Manager and a way to keep track of all my Open Homes and tenant applications. Since we have instigated Viewing Tracker I have been able to see at a glance who is wanting to come to my Open Homes. I can easily set up a viewing time which has an easy to use link on our website page for each listing to the viewing time options. The potential Tenant can then book into that time. If the last person booked for the viewing cancels the system notifies me of this so I don’t have to drive to an empty viewing. Enquiries to our Front desk have dropped by 90% as people book themselves in on-line. I can’t imagine being without it and the support from Viewing Tracker and team is quick and helpful.
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I can’t believe how much easier Viewing Tracker has made my job when arranging viewings. Viewing Tracker keeps me informed who has booked in for a viewing and it is easy to see who has cancelled and whether I need to attend the viewing or not. Viewing Tracker has reduced my no shows (which is most frustrating) to nil which saves me time and money.
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We have been using Viewing Tracker for only a short period and in that time have had over 400 tenants register to view our properties. Viewing Tracker saves us time and makes the team more productive – they love using Viewing Tracker. If you are looking to improve your letting process and getting tenants to book on-line for viewings, then put a call through to Viewing Tracker today.
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We LOVE Viewing Tracker. It is so straight forward, easy to use and also integrates with our calenders and property management software. Feedback from potential tenants has been positive. The best feature has to be the reminder text sent to people viewing our properties – life is so busy these days and this feature saves us so many “no-shows” – Especially on our weekend viewings. Viewing Tracker means that the phone is ringing less for property enquiries which is a welcome reprieve 🙂
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Our office started using Viewing Tracker a couple of months ago and now I don’t think we would want to operate without it. It has already saved a heap of time and cut out a lot of costs in phone calls. We are finding that most prospective tenants book in the times we have already set which saves us going to the same property many times throughout the week. They are finding it easy to use and love the way they are reminded of the viewing time 2 hours before the appointment, and with a push of a button you are able to let everyone know if the property has been rented or under application. An easy way to keep track of all your agents appointments and all tenant details. Thanks Aaron and the team for putting us on to this wonderful invention!
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We have only been using viewing tracker for a short period of time but are already wondering how we managed without it. It saves our property managers a lot of time not answering phone calls and texts and streamlines the entire viewing process. It is extremely convenient having all the information in one accessible place and the software is extremely easy to use. Thank you to the Viewing Tracker team.
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I have been using Viewing Tracker for over 6 months now and will continue to use this amazing program. We’ve found it has saved us a huge amount of time both in the scheduling of viewing times and the contacting of prospective tenants. Prospective tenants have no excuse not showing up for the viewing appointment as Viewing Tracker reminds them by sending a reminder text. There is also less disruption for our existing tenants as we can pre-book viewing times that suit everyone. We have found dealing with the team at Viewing Tracker to be quick and efficient. I have NO hesitation in recommending this product to other Property Management firms, as it can only further enhance their systems and productivity.
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Viewing tracker has enabled tenants to book in online instantly themselves, reducing phone calls and ensuring all the relevant tenant details are provided. The automated appointment reminders and viewing reports are invaluable.
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We are members of the IPMA (Independent Property Managers Association) and we were
running the annual AGM here in Lower Hutt in September. We invited several people along from various companies related to the property management industry. One of them was Aaron Clancy from Viewing Tracker. Aaron did his presentation & as I watched I was in awe as I liked the look of this product very much. It seemed too good to be true as it was so simple. Well we could not sign up quick enough. You get good value for money with this system as it is very price competitive. We would seriously recommend this product to any property management company whom wishes to move forward with a very easy system to make life much easier. -
As an ‘early-adopter’ of wwww.viewingtracker.com our team was instantly impressed by its ease of use. The auto generated text reminders were an instant time saver for our property managers. The concept of allowing prospective tenants to schedule their attendance at our open homes 24-hours, 7-days a week certainly also provides a unique selling point to new clients! Training was clear and concise and Viewing Tracker very quickly became a key tool to minimise our property manager’s scheduling stresses.